The store has a big selection, but little stock. It is difficult to get a hold of a representative and when you do, they usually don’t have answers and seem bothered. More Matches Get Pricing Info for Bed Bath & Beyond Contact Bed Bath & Beyond! Or Contact Support Need help using Bed Bath & Beyond? Try their Help Center now! Bed Bath & Beyond in the News! Social Support and Contacts Bed Bath & Beyond on Facebook!īuy Buy Baby as a store is terrible- terrible customer service. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact buybuy BABY. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Listed below are our top recommendations on how to get in contact with buybuy BABY. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. That's THEFT and ILLEGAL! How are they getting away with this?īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Now I'm out $100 and they refuse to resolve this or even RESPOND.I'm not the only one with this issue, they made EVERYONE'S gift cards invalid because they're closing. I've spent over 24 hours on hold and the 1 to 8hr wait times are BS. Since then I CANNOT get thru to customer service they refuse to answer chat phone or email or their callback option on hold. First time I've touched it since 11/28/22 was yesterday and that should also reflect on the transaction history on both my account and on the gift card history. I showed them the email threads, screenshots and that no one from their company ever attempted to resolve my issue. Yesterday, I received a text saying: STORE CLOSING SALE! EVERYTHING MUST GO! I went to go use the gift card at ******* ** store, who said the gift card is invalid/no balance. I tried many times to follow up via chat phone and email and NEVER received a response or resolution. The woman on the phone asked for proof, emailed me and within 5min I responded with the screenshots. The sale had ended and they refused to honor the coupons I had tried to use hours before, over $300 in discounts so I opted to not re-place the order. I finally got in contact the next day via phone they said that the ** balance remained in full as the order was never actually placed. I promptly attempted to reach out to customer service via phone/chat and was told to contact them tomorrow. I successfully loaded the gift card to my online account but when I tried to place my order, the website crashed, I never got an order confirmation, nothing was ever shipped to me, and on my order history page the order does not exist. I was given a $100 gift card and on 11/28 I went to use it during a Cyber sale online. This business stole $100 from me and refuses to rectify it. Absolutely disgraceful company and customer service.
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